Your Nintendo Switch account may be part of a family account that enforces parental restrictions. If you are playing Warframe on a restricted account, you may encounter difficulties accessing our website.
Confirm Warframe is an Authorized Service
- Sign into your account on Nintendo's account management page.
- Go to "Privacy and Other Settings," then next to "Services Using Account Information," hit "Confirm."
If everything is working normally, Warframe should appear on the list like this:
If this permission is missing from your account, you will be prompted to proceed depending on the current parental restrictions placed on your Nintendo account.
No Parental Restrictions
If your account is not restricted, and you have not authorized Warframe as a third-party service, you will receive a prompt to add Warframe to the authorized services list.
Simply press "I agree" to proceed. You may also have received this prompt the first time you signed into Warframe on your Switch. You are free to play Warframe even if you declined it the first time.
Fully restricted
Third-party authorization may be completely blocked on your account. You will see the page below if this is the case:
No further action can be taken at this time. The admin of your account will need to change your permissions before you will be able to proceed.
Permission required
The restrictions on your account may require the admin/parent's permission each time a third-party service is shared. You may see this prompt upon signing into the website, or starting up Warframe:
Hit "Send e-mail," then have your family admin approve the request. The admin will click the link that is emailed to them, and approve the request. Once completed, you will be able to sign in to warframe.com with no further issues. You can confirm third-party authorization was added to your account by following the steps in the first section of this article.
Note: If you cancel out at any point in this process, you will see this error instead. Simply press the Nintendo Switch button on the login page and try again.